About – CES Mechanical

NATIONWIDE HVAC & REFRIGERATION SERVICES

OVERVIEW

CES Mechanical Inc. was brought to life to provide commercial clients with the most dependable and reliable HVAC/R services nationwide. With over 37 years of experience in the heating and cooling industry, we continuously prove to be at the forefront of the industry. By incorporating cutting-edge technology into our daily operations, we ensure all our operations run smoothly and seamlessly.

We strive to be a leader in the HVAC/R industry that specializes in providing comprehensive solutions to meet the complex needs of commercial clients. Our main priority is the satisfaction of our clients. We prioritize the recruitment, growth, and long-term retention of employees who are dedicated to our company’s expansion and ensuring customer satisfaction.

Given that our corporate office is in Arizona, our team has had the opportunity to acclimate to a wide range of temperature fluctuations, from the extreme heat of summer to the chilly nights of winter. This has equipped us with the skills and adaptability to work effectively in different climates.
We also provide services in the states of Florida and Georgia, and we are in the process of expanding our services to other states.

OUR MISSION & VISION

MISSION

To provide competitive comprehensive services and solutions in heating and air conditioning of high quality and efficiency that generate trust and satisfaction of our customers through the continuous improvement of processes.

VISION

To be a leading company recognized for its excellence, quality of our services, and professionalism of our work team.
At the heart of our organization, we hold a set of unwavering core values that guide our every endeavor, emphasizing efficiency, responsibility, respect, honesty and integrity, competitiveness, commitment, and teamwork, serving as the bedrock of our commitment to excellence and integrity in all that we do.

WHY WORK WITH US?

OUR TECHNICIANS…

Possess an extensive and in-depth knowledge of the industry. They have undergone rigorous training programs that allow them to perform their roles with a high degree of proficiency and skill.

Are equipped with the newest technology, such as the latest iPads and iPhones, to communicate effectively and efficiently with customers and the rest of the CES team.

Always provide detailed explanations of the issues at hand – no matter if it’s for maintenance, repairs, installations, or replacement – always expect to be informed.

…ALONG WITH THE REST OF THE TEAM

Provide video confirmation of repairs so the customer can feel confident and at ease with the work being done by our team.

Are enrolled in a vehicle replenishment program, ensuring that our work is never disrupted or delayed due to any vehicle malfunctions or downtime.

Currently service over 162 accounts.

Is focused on providing individualized solutions to the customer’s needs while also keeping the customer’s best interest in mind.

OUR ATTENTION TO CUSTOMER CARE SETS US APART

ASIDE FROM PROVIDING GREAT SERVICES…

We provide a personalized approach when dealing with customers and getting their issues resolved. We understand each situation and client is unique, so we respond accordingly to make you feel at ease.

When contacting CES, someone will always be available to answer any inquiries you may have. You can always expect to receive a prompt response no matter where you’re contacting us through.

We offer competitive pricing; get a good price while also being confident that we are delivering a job well done.

We deliver quick action and resolutions to the issues at hand.

All our team is trained extensively in customer care and treats every one of our clients with the utmost professionalism.

Our emergency service response time and turnaround time for quoting repairs is expeditious.

Our emergency service response time and turnaround time for quoting repairs is expeditious.

We are in constant communication with our customers and prioritize always keeping them in the know. You will always be informed whether it be about availability times, lead time on parts, work order information, etc.